Processing Time:

• Orders are typically processed within 1-2 business days.
• Custom or personalized items may require additional processing time.

Shipping Methods & Delivery Times:

• Standard Shipping: Delivery typically takes 5-7 business days within the continental U.S.
• Expedited Shipping: Delivery typically takes 2-3 business days within the continental U.S.
• International Shipping: Delivery times vary by destination but typically range from 10-20 business days.

Shipping Costs:

• Shipping costs are calculated based on the weight of the items and the destination.
• Free standard shipping is available for orders over a certain amount (e.g., $100 within the U.S.).

Tracking:

• Once an order is shipped, a tracking number will be provided via email.
• Customers can track their orders through the shipping carrier’s website.

Customs and Duties:

• International customers are responsible for any customs fees, duties, or taxes imposed by their country.
• Jewelforever is not responsible for delays caused by customs.

Delivery Issues:

• If an order is lost or damaged during shipping, customers should contact Jewelforever's customer service for assistance.
• Customers must report missing or damaged items within 7 days of receipt.

Returns and Exchanges:

• Items eligible for return must be in new, unused condition, and in original packaging.
• Custom or personalized items are generally not eligible for return unless there is a defect.
• Return shipping costs are typically the responsibility of the customer, unless the return is due to an error on Jewelforever's part.

Contact Information:

• For any questions or concerns regarding shipping, customers can reach out to Jewelforever's customer service team via email or phone.

This policy ensures transparency and helps customers understand the shipping process, costs, and their responsibilities regarding customs and returns.